What is happening between Anthem Medicaid and Meridian Health Services?

Anthem announced plans to end its relationship with Meridian Health Services for Medicaid patients starting July 25, 2026. This means that Anthem will try to transfer you to a new doctor, very likely farther away. This could make it harder to get the care you need because finding a new doctor may take time, wait times for appointments may be longer, and the providers Anthem offers may not be easy to reach or the ones you prefer.

Why is the relationship between Anthem Medicaid and Meridian ending?

This was not Meridian’s choice. Anthem made the decision to end its relationship with Meridian and remove Meridian from its Medicaid network without a clear reason. This decision will unfairly interrupt your care. We are actively working to convince Anthem to let us continue to treat you and your family.

Should I cancel my appointments?

No. Nothing changes before July 25—you can keep your Meridian appointments and schedule new ones before that date.

If I have Anthem Medicaid insurance, will I still be able to see my Meridian doctors and care team after July 25, 2026?

If Meridian remains out of Anthem’s Medicaid network after July 25, 2026, Anthem will ask you to choose a new doctor or provider for your care. If you don’t select a doctor, one may be assigned to you.

Some patients who are in active treatment may be able to keep seeing their Meridian provider for a limited time. This is called Continuity of Care. Anthem decides who qualifies for this coverage. If you think you may qualify, call Anthem directly using the following phone numbers to request the Continuity of Care form.

• For Anthem Hoosier Healthwise and Healthy Indiana Plan: 866-408-6131
• For Anthem Hoosier Care Connect: 844-284-1797
• For Anthem Indiana PathWays for Aging: 833-412-4405

Once you have the Continuity of Care form, we can help you fill it out. Contact us at 855-634-2439.

How do I know if I qualify for Continuity of Care?

Some Anthem Medicaid patients may be able to keep seeing their Meridian providers for a limited time after July 25, 2026 through a process called Continuity of Care. Anthem decides who qualifies.

• • You are receiving treatment for a serious or ongoing health condition
  • You are in active treatment for any behavioral health condition
  • You have a surgery already scheduled with your current doctor
  • You are pregnant or up to six weeks postpartum
  • You have a terminal illness

What can I do if I am worried about losing access to my Meridian doctors and care teams?

• Call Anthem using the number on the back of your insurance card or your plan-specific Anthem number listed above and say:
  • “I want Meridian Health Services to stay in network”
  • “I trust my Meridian doctor and do not want to switch to someone new.”
  • “I am worried about traveling to a new doctor because I do not have transportation outside of my city.”
  • “I cannot go without my medication and worry there could be delays if I have to find a new doctor.”
• Contact your state legislator and tell them how important Meridian is to you and your community. You can find your legislator’s contact information at https://iga.in.gov/information/find-legislators/ or using our resources below.
• Contact the Governor’s office at 317-232-4567 (automated line where voicemails can be left) or visit  https://www.in.gov/gov/contact-mike/ to express your concerns about keeping access to the Meridian doctors you know and trust.

Does this affect all patients with Anthem insurance?

This change only affects patients with Anthem Medicaid insurance. Patients with other Anthem insurance plans are not affected.

Will Meridian help patients during this process?

Yes. Meridian is committed to helping patients understand their options and get the care they need during this time. We will continue to update this website with the latest information, resources, and answers to common questions.

Who can I call with questions?

If you have questions about your Anthem Medicaid insurance, Continuity of Care, or choosing a new doctor, call Anthem using the number on the back of your insurance card or using the plan-specific numbers listed below:

• For Anthem Hoosier Healthwise and Healthy Indiana Plan: 866-408-6131
• For Anthem Hoosier Care Connect: 844-284-1797
• For Anthem Indiana PathWays for Aging: 833-412-4405

If you have questions about your care or appointments, or need help filling out the Continuity of Care form, please contact Meridian at 855-634-2439. We are here to help you and your family.