What is happening between Anthem Medicaid and Meridian Health Services?

Anthem announced plans to end its relationship with Meridian Health Services for Medicaid patients starting July 25, 2026. This means that Anthem will try to transfer you to a new doctor, very likely farther away. This could create challenges for you in relocating to a new practice, as timely access to a new provider may be limited, and available options may not be preferable or conveniently located, creating barriers to receiving the care you need.

Why is the relationship between Anthem Medicaid and Meridian ending?

This was not Meridian’s choice. Anthem made the decision to end its relationship with Meridian and remove Meridian from its Medicaid network without a clear reason. This decision will unfairly interrupt your care. We are actively working to convince Anthem to let us continue to treat you and your family.

Should I cancel my appointments?

No. Nothing changes before July 25—you can keep your Meridian appointments and schedule new ones before that date.

If I have Anthem Medicaid insurance, will I still be able to see my Meridian doctors and care team after July 25, 2026?

If Meridian remains out of Anthem’s Medicaid network after July 25, 2026, Anthem will ask you to choose a new doctor or provider for your care. If you don’t select a doctor, one may be assigned to you. This could create challenges for you in relocating to a new practice, as timely access to a new provider may be limited, and available options may not be preferable or conveniently located, creating barriers to receiving the care you need.

Some patients who are in active treatment may be able to keep seeing their Meridian provider for a limited time. This is called “Continuity of Care”. Anthem decides who qualifies for this coverage. If you think you may qualify, you should contact Anthem directly to request the Continuity of Care form, and we can help assist you in filling it out if you would like.

How do I know if I qualify for Continuity of Care?

Some Anthem Medicaid patients may be able to keep seeing their Meridian providers for a limited time after July 25, 2026 through a process called Continuity of Care. Anthem decides who qualifies.

• You are receiving treatment for a serious or ongoing health condition
• You are staying in a hospital or other inpatient facility
• You have a surgery already scheduled with your current doctor
• You are pregnant or up to six weeks postpartum
• You have a terminal illness

If you think you may qualify, call Anthem using the number on the back of your insurance card and ask for a Continuity of Care form. Meridian can help assist you in filling it out if you would like.

What can I do if I am worried about losing access to my Meridian doctors and care teams?

• Call Anthem using the number on the back of your insurance card or 1-866-408-6131 and say:
  • “I want Meridian Health Services to stay in network”
  • “I trust my Meridian doctor and do not want to switch to someone new.”
  • “I am worried about traveling to a new doctor as I do not have transportation outside of my city.”
  • “I cannot go without my medication and worry what delays may occur in this possible transition.”
• Contact your state legislator and tell them how important Meridian is to you and your community. You can find your legislator’s contact information below or at https://iga.in.gov/information/find-legislators/.
• Contact the Governor’s office at 317-232-4567 (automated line where voicemails can be left) or visit  https://www.in.gov/gov/contact-mike/ to express your concerns about keeping access to the Meridian doctors you know and trust.

Does this affect all patients with Anthem insurance?

This change only affects patients with Anthem Medicaid insurance. Patients with other Anthem insurance plans are not affected.

Will Meridian help patients during this process?

Yes. Meridian is committed to helping patients understand their options and get the care they need during this time. We will continue to update this website with the latest information, resources, and answers to common questions.

Who can I call with questions?

If you have questions about your Anthem Medicaid insurance, Continuity of Care, or choosing a new doctor, call Anthem using the number on the back of your insurance card.

If you have questions about your care or appointments, please contact Meridian at 855-634-2439. We are here to help you and your family.